Meal Prep Frequently Asked Questions:
When do you deliver?
We deliver once a week on Sunday nights, between the hours of 5:30 - 9:00 pm. In addition, our delivery dates change from time to time due to holidays, and if so, we will let you know weeks in advance via email. You can also check our delivery date schedule for all upcoming delivery dates. Also, if you live in Los Angeles or San Diego county, your delivery date will be determined by driver availability.
Where do you deliver to?
We deliver to all cities in Orange County. We also deliver to Los Angeles and San Diego County, but the pricing is different. Please email us for info on pricing. Also, any orders placed outside of our delivery zone without our approval, will be cancelled and refunded, minus any applicable credit card processing fees.
How much is delivery?
If you live within 15 miles of Orange, delivery is free with orders of $200 or more - use code 15MILES at checkout. In addition, delivery is always free on orders of $300 or more - use code FREEDELIVERY at checkout. Otherwise, we charge $15 for delivery.
When will my food arrive?
Your food will arrive between 5:30 - 8:30 pm.
Do you have a minimum order amount?
Yes we do. Our minimum order amount is $99.
How do you deliver your meals?
Your order is delivered in a Taylor Made Cuisine branded insulated bag, so your food stays nice and cold.
What should I do with my bags?
After you're done using them for the week, please place your bags on your doorstep, and we will pick them up when we drop off your food for the week.
How is the food packaged?
We use BPA Free, resuable, plastic containers. They are also dishwasher and microwave safe, in additon to being recyclable.
Why is my food in separate containers?
To preserve freshness, each menu item is packaged in separate containers, and all of our proteins are vacuum sealed.
Is all the food cooked?
All of the food is cooked to 80% of completion, and you will need finish it off in a pan or microwave. The only item that doesn't come precooked is our fish.
Why don't you cook the fish?
Fish doesn't reheat well, but all of the fish is preseasoned and portioned. Just cook in a hot, non-stick pan, on medium/high heat for 2-3 minutes per side, or until the fish reaches your desired degree of doneness.
How do I reheat my food?
You can reheat your food in the microwave, or in a pan: whichever method suits you. Be sure to remove your proteins from the vacuum seal bags, as they are NOT microwave safe.
Do you have a menu?
I'm used to ordering a certain number of meals per week. Do you do that?
Yes! You can order food off of our a la carte menu, or you can order a meal plan for the week. Just let us know how many meals you'd like to order, and Chef Taylor will put together a menu for you.
How much do your meals cost?
Our meals start at $17 each. And, we provide menu planning for $50 a day, which includes breakfast, lunch, snack, and dinner.
Are you a subscription service?
No! We don't lock you in to a subscription. Order what you want, when you want!
How can I place an order?
What forms of payment do you accept?
We accept Credit Cards, Apple Pay, Venmo, check, or cash upon delivery.
If I want to use venmo, then who do I send my venmo to?
Send your payment to @taylormadecuisineinc on venmo, and make sure to friend us first!
If I want to write a check, who do I make my check out to?
Make your check out to Taylor Made Cuisine Inc.
Can I cancel my order?
Yes, as long as you cancel your order by 9:00pm, the Thursday before delivery. However, your order will be cancelled and refunded, minus any applicable credit card processing fees.
Do you work with any dietary restrictions?
We work with all types of dietary restrictions (vegan, vegetarian, gluten free, etc.), and can work with you to create a customized meal plan for you and your family. Just ask!
I bought a deal on Yelp!, how do I redeem it?
If you purchased a deal on Yelp!, you will receive an email from them with a claim code. Please email us your claim code with your name and phone number, and we will send you a promo code to use in our store!